SERVICES

Client Services

SERVICES

Client Services

What we do

Manage & Process Accounts

Whether we are administering bordereaux, premiums, or claims, we ensure a clear, transparent, and seamless process to keep your program running smoothly.

Resolve & Collect Claims

We take the complexity out of claims by working with you to apply claims, resolve reinsurer questions, and promptly collect payments to minimize disruption to your business.

Tailor & Align Contracts

In a world where non-concurrencies are the norm, we carefully craft reinsurance language to reflect your distinct business needs, aligning agreements and strengthening terms to protect your interests.

What Makes Us Different

01

Deep Knowledge

Our team brings deep technical expertise across the accounting, claims, and contracts disciplines — paired with a strong understanding of the broader reinsurance landscape. This foundation allows us to navigate complexity, spot issues early, and deliver better service and smarter solutions to our clients. We stay current with market developments, compliance requirements, and best practices to ensure our clients are always a step ahead.

02

Proactive Engagement

We believe great service starts with initiative. That’s why we stay actively engaged with our clients, anticipating their needs and offering timely updates. Whether it’s reconciling accounts, navigating a complex claim, or scrutinizing non-concurrent contract terms, we communicate clearly, flag potential issues before they escalate, and offer solutions that save time and minimize disruption. Our proactive mindset helps prevent small issues from becoming major obstacles and builds confidence in every interaction.

03

Relationship Focus

We believe strong relationships drive better outcomes. Our clients know exactly who is working on their business because our client service team members are engaged from the start. We understand that the better we know you, the better we serve you. On the market side, we develop relationships with our counterparts to help drive faster resolutions, better communication, and smoother outcomes. These relationships, on both sides of the placement, build trust and foster long-term partnerships.

how we work together

Juniper Re brings brokers, analysts, and service specialists together to strengthen every program.

Analytics Solutions

We transform data through actuarial expertise and catastrophe modeling. Advanced analytics give you clarity, smarter decisions, and stronger placements.

Client Services

We handle contracts, claims, and accounting with precision. Our client services ensure seamless execution and peace of mind.

Reinsurance Broking

We deliver tailored treaty and facultative placements that safeguard capital. Our strategic market insight drives growth and long-term performance.

SOLUTION
Bermuda & London Wholesale
Beyond reinsurance, our wholesale team supports retail partners with specialized coverage, strategic placements, and direct access to Bermuda & London markets.
Supporting retail partners with expert coverage and direct access to Bermuda & London markets.

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Looking for guidance, capacity, or a second opinion? Our team is just a message away.  

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